At Universalthread, we believe that effortless style should extend to every aspect of your shopping experience—including delivery. We understand that the modern woman values both convenience and clarity, whether she’s refreshing her work wardrobe or preparing for a weekend getaway. That’s why we’ve streamlined our shipping process to be as versatile and reliable as our collections.

Quick Summary: All orders are processed within 1-2 business days. We ship globally (excluding only a few remote regions) from our Washington, DC base. Choose between two straightforward shipping options to suit your timeline and budget.

Our Shipping Options

Standard Shipping

$12.95

Ideal when you need your new favorites a little sooner. We partner with trusted carriers like DHL or FedEx for reliable, trackable delivery.

  • Delivery Time: 10-15 business days after dispatch.
  • Best For: When you’re planning an outfit for an upcoming event or simply can’t wait to start wearing your new pieces.
  • Carrier: DHL or FedEx (chosen for the most efficient route to your location).

Free Shipping

ORDER $50+

Our value-driven option for the smart shopper. Enjoy free shipping on orders over $50, because we believe great style shouldn’t come with hidden costs.

  • Delivery Time: 15-25 business days after dispatch.
  • Best For: Building your versatile wardrobe foundations—like mixing and matching our High-Rise Barrel Leg Pants with curated Tops—without rush.
  • Carrier: EMS (a reliable postal service for global reach).
  • Note: The $50 minimum is calculated on the subtotal before taxes and after discounts.

What to Expect After You Order

Your style journey with us is personal, and we keep you informed every step of the way:

  • Order Confirmation: Immediately after placing your order, you’ll receive an email confirmation with your order details.
  • Processing (1-2 days): Our team carefully prepares your items, from our Adaptive Seated Fit jackets to our Raffia Platform Sandals, ensuring everything meets our quality standards.
  • Shipping Notification: Once your order is on its way, we’ll send a shipping confirmation email with your tracking number and a link to follow its journey to you.
  • Delivery: Your carrier will deliver the package to the address provided. Please ensure your shipping information is accurate at checkout.

Shipping to Your Part of the World

Based in Washington, DC, but passionate about connecting with customers worldwide, we ship to most countries. We currently cannot ship to a few remote regions and parts of Asia due to logistical constraints. The complete list of excluded regions is available at checkout. If you have specific questions about your location, our customer service team is here to help.

Our Delivery Promise to You

We solve the common pain points of online shopping. Just as we ensure true size inclusivity and smart value in our products, we aim for transparency and reliability in our delivery. If any unexpected delays occur, we will communicate with you proactively.

Every Universalthread item—from our Plus Size Clothing to our timeless Jewelry—is designed to be worn, loved, and lived in. We want it to reach your wardrobe seamlessly, so you can focus on what matters: expressing your confident, individual style.

Need Help? Our customer service team is dedicated to supporting your style journey. For questions about shipping, tracking, or delivery addresses, please contact us at [email protected].

Welcome to Universalthread—where your style finds its thread, delivered with care.

The Universalthread Team
Washington, DC | Shipping Worldwide